On 01/10/2015, 13:00 in the Senate Hall in the program ”Public lectures with 50 invited teachers”, held lecture entitled Conversations “Crucial Conversations”. As a trainer of this course was Scott Purcell, leader of a company and financial advisory assistance which has about 300 employees. Professional is certified as Certified Public Accountant (CPA) in the US.
In the past, Scott Purcell was a Coopers & Lybrand employee (now Price Waterhouse Coopers, one of the 4 most leading international accounting and auditing), where he won the title "The most dedicated Employee", an award which is offered annually only to 10 most ingenious of the over of 13 000 employees.
Currently he is guest at several USA universities there gives lectures. In our country Scott Purcell is a financial advisor in Moldovan microfinance company “Invest-Credit”, over than 7 years.
In the lecture “Crucial Conversations” he focusing an important topics such as strong emotions, divergence of views, temperament and priorities benefits of learning management techniques such situations, the impact that may have on your partner.
The moderator offered tips and techniques that teach how to cope complicated conversations, when the stakes are very high, we are overwhelmed by emotions and there are differences in opinions. The lecture was aimed to present ways to overcome these situations, find solutions or how to increase the influence, productivity, satisfaction and success in communications.

According to the data, solving the crisis in interpersonal communication partnership lies in the respect from person to person, dialogue and free flow of information, creating the atmosphere of safety, determining the joint purpose, recognition error (if there existed) and presenting apologies .